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Hamburg Airport Hamburg Airport Helmut Schmidt
Opening Hours

Hamburg Airport is open 24/7


Flughafenstr. 1-3, 22335 Hamburg, Germany



Primary Airlines

Condor, Eurowings, Germania, Ryanair, TUI

Local Language


Passengers Per Year


Alternative Airports


Disabled Access

You can book free special assistance for passengers with reduced mobility at Hamburg Airport. However, assistance must be requested to your Airline or Travel Agency at the time you book your flight or at least 48 hours prior to your departure.

You can find more information about special assistance on Hamburg Airport’s official website.

Bravo Transfers caters for passengers with different requirements, search online to find a vehicle suitable for you!


Hamburg Airport has two terminals: Terminal 1 and Terminal 2. The terminals are connected by the “Airport Plaza”. The Arrivals hall for national and international flights is located on Level 0 in both terminals.

Pick-up and drop-off arrangements for your Bravo airport transfer are included on your Travel Voucher where you’ll also find contact telephone numbers should you wish to call us.

Information Desk

If you have enquiries about the airport or its facilities, Hamburg Airport has a Welcome Center located in the Airport Plaza. Contact the Information Desk on the telephone number +49 (40) 50 750.

Should you need to contact us about your Hamburg Airport Transfer, please use the contact numbers provided on your Travel Voucher.

Lost Luggage

Lost luggage at Hamburg Airport is managed by each Airline and their Ground Handling agents. You can find information on these companies in the baggage claim area.

If you cannot locate your luggage once you arrive at Hamburg Airport, please contact your baggage handler and remember to also call our Travel Assistance team so we can inform your driver.