Jakarta Airport is open 24/7
Tangerang City, Banten 19120, Indonesia
Batik Air, Citilink, Garuda Indonesia, Lion Air
You can book free special assistance for passengers with reduced mobility at Jakarta Airport. However, assistance must be requested to your Airline or Travel Agency at the time you book your flight or at least 48 hours prior to your departure.
Bravo Transfers caters for passengers with different requirements, search online to find a vehicle suitable for you!
Jakarta Airport has three passenger terminals: Terminal 1 & 2 for domestic flights and Terminal 3 for international flights.
There is a free shuttle bus that runs every 10 minutes between the terminals.
Pick-up and drop-off arrangements for your Bravo airport transfer are included on your Travel Voucher where you’ll also find contact telephone numbers should you wish to call us.
If you have enquiries about the airport or its facilities, Jakarta Airport has information points located in the terminals. You can contact the information desks on the telephone number +62 21 550 5179.
Should you need to contact us about your Jakarta Airport Transfer, please use the contact numbers provided on your Travel Voucher.
Lost luggage at Jakarta Airport is managed by each Airline and their Ground Handling agents. You can find information on these companies in the baggage claim area.
If you cannot locate your luggage once you arrive at Jakarta Airport, please contact your baggage handler and remember to also call our Travel Assistance team so we can inform your driver.