Surabaya Airport is open from 03:00 ro 23:00
Jl. Ir. H. Juanda, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia
Citilink, Lion Air, Wings Air
You can book free special assistance for passengers with reduced mobility at Surabaya Airport. However, assistance must be requested to your Airline or Travel Agency at the time you book your flight or at least 48 hours prior to your departure.
Find more information about special assistance on Surabaya Airport’s official website.
Bravo Transfers caters for passengers with different requirements, search online to find a vehicle suitable for you!
Surabaya Airport has two passenger terminals. Terminal 1 for domestic flights and Terminal 2 for all flights. There is a free shuttle bus between terminals or a 10 minute walk.
Pick-up and drop-off arrangements for your Bravo airport transfer are included on your Travel Voucher where you’ll also find contact telephone numbers should you wish to call us.
If you have enquiries about the airport or its facilities, Surabaya Airport has information points located in the terminals.
Should you need to contact us about your Surabaya Airport Transfer, please use the contact numbers provided on your Travel Voucher.
Lost luggage at Surabaya Airport is managed by each Airline and their Ground Handling agents. You can find information on these companies in the baggage claim area.
If you cannot locate your luggage once you arrive at Surabaya Airport, please contact your baggage handler and remember to also call our Travel Assistance team so we can inform your driver.