Krakow Airport is open 24/7
kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland
You can book free special assistance for passengers with reduced mobility at Krakow Airport. However, assistance must be requested to your Airline or Travel Agency at the time you book your flight or at least 48 hours prior to your departure.
You can find more information about special assistance on Krakow Airport’s official website.
Bravo Transfers caters for passengers with different requirements, search online to find a vehicle suitable for you!
Krakow Airport has one passenger terminal. The Arrivals hall for national and international flights is located on the ground floor.
Pick-up and drop-off arrangements for your Bravo airport transfer are included on your Travel Voucher where you’ll also find contact telephone numbers should you wish to call us.
If you have enquiries about the airport or its facilities, Krakow Airport has an information point located in the Arrivals Area. You can contact the Information Desk on the telephone number +48 12 639 33 01.
Should you need to contact us about your Krakow Airport Transfer, please use the contact numbers provided on your Travel Voucher.
Lost luggage at Krakow Airport is managed by Welcome Airport Services and LS Airport Services. You can find information on these companies in the baggage claim area.
If you cannot locate your luggage once you arrive at Krakow Airport, please contact your baggage handler and remember to also call our Travel Assistance team so we can inform your driver.