It is best to resolve issues immediately. If you have a problem during your journey, please speak directly to your driver or the local transport provider’s representative.
If the problem was not resolved on the day, you can open a support ticket to report an incident. Our team will investigate the matter with the transport provider. We will provide an initial response within three working days.
We would love to hear about your booking experience with us. You can review Bravo Transfers on the following websites:
- Google Reviews
- Trustpilot
- Tripadvisor
If you had an issue with the actual transport service, please let us know before leaving a review. Report the problem to our Customer Service Team. We will investigate what happened with the transport provider and work to put things right.