Yes. You can book child seats for any private car or minivan transfer. First, search for your route to view the available vehicles. Click ‘Select’ on your preferred vehicle to view the available extras.
- Child seats are forward-facing. They are suitable for toddlers weighing 9–18 kg (approximately 9 months to 4 years).
- Booster seats are suitable for children weighing 15–36 kg (approximately 4–12 years).
If you are travelling with a baby under 9 months, please bring your own rear-facing baby seat.
Private Transfers: There are no extra charges for luggage on private transfers. You are booking the entire vehicle for your group. However, your luggage must fit safely inside the vehicle. If your group brings more luggage than the vehicle can safely carry, we will contact you. We can then arrange a larger vehicle, a roof rack, or a trailer with the transport provider.
Shuttle Transfers: Each paying passenger (excluding infants) can bring one medium suitcase or cabin-size case. Suitcases must not exceed 55cm x 40cm x 20cm. You may also bring one small personal item, such as a handbag, to keep with you inside the vehicle.
Please contact our Customer Service Team to add an extra stop. We will coordinate this request with your transport provider.
Please contact our Customer Service Team to add an extra stop. We will coordinate this request with your transport provider.
Yes. There is no extra charge for carrying ski equipment on private ski transfers. Please declare these items when you book. We will then ensure the transport provider allocates a vehicle with enough space for your group.
Yes, but you must book a private transfer. There is no extra charge for sports equipment, but you must declare these items when you book. This allows us to ensure the transport provider allocates a suitable vehicle. Please note that bicycles must be packed in a travel box.
Yes. If the passenger uses a lightweight, foldable wheelchair and can board the vehicle independently (or with help from your party), you can book any standard vehicle. Please simply declare the wheelchair as an item of luggage.
We also arrange wheelchair-adapted vehicles on many popular routes. Please contact our team to check availability.
Please contact our Customer Service Team before booking if you wish to travel with a pet. Local transport providers have different rules, so fees and restrictions may apply.
Yes. We work with local transport providers to arrange travel for registered guide and assistance dogs, subject to local laws. Please contact our Customer Service Team before booking so we can notify the provider.
Please contact our Customer Service Team to add multiple extra stops. We will coordinate this request with your transport provider.
Yes. Please email our Customer Service Team with a description of the lost item. We will contact the transport provider to check the vehicle.
If your item is found, you can collect it from the transport provider’s local office. Alternatively, we can help you arrange a courier to deliver the item to your address at your own expense.