Payment & Security

There are no additional charges for any of the payment methods offered via our website.

We take payment in full at the time of booking. You can pay by debit card, credit card or bank transfer – no local payments are required.

We take payment in full at the time of booking, so no local payments are required. To make booking changes or purchase additional services, please use our website or our app, or contact our 24/7 Customer Service Team. If you pay the driver for additional services, that would be a direct arrangement between you and the driver and would not involve us. Please use our booking tools to benefit from our 24/7 travel assistance and the protection offered by our terms and conditions.

Yes, we have a sliding commission scale that increases according to the number of bookings you make for your clients. Please email us at for further details.

Yes, we send a receipt for each booking to the customer email address provided. If you need an invoice please email our 24/7 Customer Service Team.

We use an external PCI compliant payment system called Stripe which is trusted by major airlines and travel brands. We do not see your payment card details.

We accept Visa, Mastercard and other popular payment methods. If you experience a problem paying for your booking, please contact our Customer Service Team for assistance.